Let us walk you through the ordering process: For new customers, select a suitable plan here. Key in the delivery address and payment information and checkout. Navigate to "My Meals" to make your meal selections for the coming week. You can make changes to your meal selection any time up till the cut-off timing (Sundays 2359). Subsequently, log in to your account weekly, navigate to "My Meals" to make your meal selections for the coming week.

When you first subscribe to our plan, you will be billed via your chosen payment mode. After the fourth delivery, your subscription plan will end and you will not be billed again.

Yes. You will need to cancel the existing subscription and subscribe to the new plan. Please cancel your existing subscription before the next billing date to avoid being charged the subscription fee of the subsequent week. Visit 'My Subscriptions' to cancel your existing plan.

Yes, you may cancel your subscription at any time. Visit 'My Subscriptions' to cancel your existing plan. Once payment has been made, you will be entitled to 4 weeks worth of deliveries. We will be unable to give any refunds if you wish to cancel any of your four upcoming orders.

Yes, you will be able to freeze your subscription temporarily in the event that you may have vacation plans, etc. Please give us a heads up for us to support with the temporary suspension. No payment will be processed for the required period of time. You can reactivate it when you are ready to continue. Simply select your meals by Sunday 23:59 to receive your meals on the following week.

The cut off time for meal selections will be every Sunday, 23:59. If you have made payment but did not manage to choose your meals, do not worry! You will still get your meals. Our team will select suitable meals for your little one for the upcoming week!

Meal selections are for paying subscribers only. You will have to log in to your account, navigate to "My Meals" to make your meal selections for the coming week. You can make changes to your meal selection any time up till the cut-off timing (Sundays 2359).

You will have to log in to your account, navigate to "My Meals" to view your meals selected for the week. You can make changes to your meal selection any time up till the cut-off timing (Sundays 2359).

Yes you can. You will have to log in to your account, navigate to "My Meals" to view your meals selected for the week. You can make changes to your meal selection any time up till the cut-off timing (Sundays 2359).

We charge a flat rate of SGD $10. There will be an additional surcharge of $10 for deliveries to CBD, Sentosa, Tuas, Changi Airport & Jurong Island.

After the order is placed by the cutoff time on Sundays 23:59, your order will be delivered on the coming Thursday or Friday evening between 6-10pm. A message on the confirmed delivery date and timing will be sent to you on Monday. Example: Order is placed on Wednesday, 01 Jun 2022. Meal selection cut-off will be on Sunday, 05 Jun @ 23:59. Items will be delivered on Thursday, 09 Jun 2022. We will not be able to advise on your exact delivery timing as we are not handling your deliveries. Delivery timings are subjected to the courier's route, traffic and weather conditions. Please ensure that there is someone to receive the meals. If there’s no one at home, please ensure that there is a place for us to leave the insulated bag. The meals need to be placed in the freezer within 2-3 hours of delivery to ensure freshness.

Our food are prepared fresh and shipped fresh! Your food will arrive in an insulated cooler bag, with ice gel packs. When your food arrive, they should be frozen. The meals need to be placed in the freezer within 2 - 3 hours of delivery to ensure freshness.

Please try your best to ensure that there is someone to receive the meals as our delivery partner have other locations to get to. If there really is no one at home, please ensure that there is a place for us to leave the insulated bag. The meals need to be placed in the freezer within 2-3 hours of delivery to ensure freshness.

The Stage 1 & 2 purees can be eaten at a range of temperatures (cool, at room temperature, or warm), whatever works best for your little one. We recommend serving Stage 3 food warm. To serve the baby food warm, we recommend the following methods: 1. Water bath: Immerse the pack in a bowl of warm water for about 5 - 10 min or until heated evenly. 2. Steam: Empty the contents from the pack into a non-plastic bowl and steam till warm. 3. Microwave: Empty the contents from the pack into a microwave safe container, heat in the microwave and stir to ensure the contents are heated up evenly. 4. Bottle Warmer: If your milk bottle warmer allows, place the pack into the warmer to heat up the content. Stir to ensure the contents are heated up evenly. Always be sure to temperature test before serving warmed food to your little one. *Our vacuum bags are food grade and can withstand temperature up to 100°C.

Here's our general guide, but every baby is different! It's best to follow the pace of your little one through their weaning journey. Single Ingredient Blend (Stage 1): 6 - 8 months Multi-Ingredients Blend (Stage 2): 8 - 10 months Chunky Mix (Stage 3): 10 months onwards

We know how frustrating it can be when your little one refuses food. It can often take 10 - 20 times of exposing your little one to a new food before they eat it. It's all part of palate training and perfectly normal. A method that you could try is to mix a new flavor with a familiar one to help ease your little one into trying new flavors. Even if your little one doesn't eat a new food, it is important for them to see, smell and touch it. Remember: Exposure doesn't equal eating. It can take a while before your little one is willing to put new food into their mouth. Also do note that your little one's taste buds change every thee months, so what they like is going to evolve quite a bit! It can get frustrating but it is common and definitely normal for your little one to suddenly reject a meal you know they love. Do not give up! Sometimes letting them select their meal from the fridge makes them feel empowered by being involved.

Our food are freshly prepared, blast frozen and vacuum sealed to retain the freshness for up to 10 days in the fridge or in the freezer for up to 3 months. These amazing technologies allow us to keep all of the fresh properties in tact just like how you make it fresh at home. Please refer to the use-by date indicated on each food pack. Please consume within 24 hours once opened.

Your little one's health is our number 1 priority! All of our ingredients come from trusted partners who adhere to the highest standards of food quality and safety. We are mindful of food allergies: All of our Stage 1 & 2 food and several Stage 3 food are free from major allergens. All our ingredients are clearly listed, so you can check against the ingredients list when placing your order. Lastly, we follow strict sanitation practices in our SFA-licensed kitchen.